You can become a member by purchasing the membership level and city of your choice online via our website, using crypto or fiat currency, or you can purchase a membership at our dedicated physical locations where our physical membership card is being sold. If you purchase online, once you enter your mailing information, the physical membership card will be mailed to you.

No, there is no monthly or annual fee. Instead, each membership has a one-time cost that you pay upon your initial purchase of your membership. The only time there may be monthly fees is if you choose to pay for your membership by splitting your payment into monthly installments.

When you purchase and collect enough memberships within a given level, we will automatically give you the option to upgrade your membership to the next level. For Silver Key-Holders looking to upgrade to a Gold membership, you must collect 21 Silver Keys. For Gold members looking to upgrade to an Ultra membership, you must collect 5 Gold Keys. For Ultra members looking to upgrade to Ultra Plus, you must collect 3 Ultra Keys.

The city-specific Silver level membership is only valid within its city and burns after 5 uses, meaning that after you use you Silver membership to attend 5 exclusive events/experiences, it is no longer valid. The Gold membership gives you unlimited access to events and experiences and Gold level benefits within its city and gives you silver level benefits to other cities. The Ultra membership gives you unlimited access to events and experiences and Ultra level benefits within its city and gives you Gold level benefits to other cities. Ultra plus gives you Ultra benefits to all cities. The Obsidian level gives you Obsidian level benefits to every city, access to an exclusive mastermind community, and so much more. See membership levels for more details.

Our concierge service is available 24/7 via our mobile app, website, email and over the phone. You can use any of these channels at anytime to access our concierge service to receive assistance with whatever it is that you need.

Some membership benefits can be shared with friends and family who are non-members such as a discount on the final bill at the restaurant that you choose to bring your friends and family. Otherwise, the token rewards and coupons that you receive as a member can only be shared and sent to other members. Therefore, we encourage you to invite your friends and family to become Key-Holders to have the opportunity to receive all the benefits that are available to you.